Shipping Policy

At Cuya, we are committed to delivering your beautiful jewelry in a timely and secure manner. Please find all the details about our shipping process below.

Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • Once your order has been processed, you'll receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping (3-7 business days) – $5

  • Express Shipping (1-3 business days) – $15

  • Free Shipping on orders over $75 (within the continental U.S.)

Note: Shipping times may vary based on your location and weather conditions.

International Shipping

We currently ship to select international locations. International orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the recipient. Delivery times vary depending on the destination.

For more information on international shipping, please contact us at INSERT EMAIL.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. You can track your order through the carrier’s website or by clicking the link provided in the email.

Lost or Stolen Packages

Cuya is not responsible for lost or stolen packages confirmed to be delivered to the address provided. If you have any issues with a lost or stolen package, please contact the carrier directly.

Need Help?

If you have any questions or concerns about shipping, feel free to reach out to our customer service team at INSERT EMAIL. We’re happy to help!